Receptionist, Dublin, Ireland

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Organisational Environment:

Mercury is an Irish based European Contractor.

Mercury is a European Contractor that builds and manages complex engineering projects that reimagine how people work and live in the built environment. Our determination and focus enable us to deliver leading-edge construction solutions across a range of key sectors including Enterprise Data Centres, Advanced Technology & Life Sciences, Hyperscale Data Centres, Fire Protection, Technical Support Services (TSS), Data Centre Facility Management, Healthcare & Building Services. Mercury employs over 2,600 people across over 10 locations in Europe and had an overall turnover of €1bn in 2020. Mercury employs the best people, invests heavily in training and education and ensures that the highest standards of health, safety and governance are applied throughout the organisation.


Scope of the Role:

Based in our Head Office in Sandyford and As a Receptionist, you are at the heart of our operation and we are looking for individuals who share our energy and passion and will contribute to our ongoing success.


Key Responsibilities of the Role:

  • First point of contact for clients and visitors to head office, greeting them and helping them to navigate through the building
  • Offering/supplying refreshments if required as they wait
  • Maintain calendars for meeting room bookings
  • Track and order office equipment/supplies
  • Maintain records and files
  • To deal with all incoming and outgoing calls and emails efficiently and in a professional manner
  • Responsible for all incoming deliveries and ensuring these are distributed correctly
  • Responsible for internal and external post, including couriers
  • Various administration tasks; typing documents, photocopying, faxing etc.
  • Dealing with queries as they arise
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Monitor, organise and forward emails.
  • Dealing with departmental issues quickly and efficiently.
  • Setting up and maintaining procedures and systems that are effective for the business
  • Ad-hoc general duties as required


Essential Criteria for the Role:

  • 3 to 5 years’ experience in a receptionist’s role 
  • Professional Telephone manner
  • A good knowledge of Microsoft Office Skills, Outlook and Excel
  • Excellent Organisational and Administration skills
  • Excellent attention to detail.
  • Excellent communication and interpersonal skills.
  • The ability to work well under pressure.
  • A trustworthy nature as you may be handling sensitive information.
  • The ability to multitask effectively
  • Superb written and verbal communication skills.


Desirable Criteria:

  • SAP experience is desirable


Mercury is an equal opportunities employer.


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