News & Insights
Work Safe, Home Safe: The key components of Mercury’s cross-Europe safety culture
At Mercury, our Work Safe, Home Safe culture is at the bedrock of our delivery, training, and processes, and remains consistent in our teams regardless of the project, country, or sector. We never compromise on this commitment to our anchor value.
We recently revealed our EHS performance overview for 2023 and are proud to share that our teams across 16 countries completed 610,000 safety observations over the course of 13.5 million hours, achieving an Accident Frequency Rate of 0.04. Our teams can deliver the best because safety underpins everything we do.
Read about the five key components of our Work Safe, Home Safe culture below.
1. Work Safe, Home Safe culture
Safety is a fundamental component in every area across our business. Our Work Safe, Home Safe culture focuses on building trust and prioritising communication, with a focus on two-way conversations and listening. Safety is our anchor value, and consistency is key to delivering the vision of our clients while ensuring everyone gets home safely at the end of each day. The wellbeing of our teams is a key element of this culture, and we provide access to a 24/7 dedicated Employee Assistance Programme and the opportunity to take part in a one-day Mental Health First Aid training course.
2. Making Safety Personal
We have crafted a culture where safety is everybody’s responsibility, not just that of our EHS teams but all on-site. This approach embeds commitment in our people to ensure that everyone is equipped with the knowledge and tools that they need to always remain safe. We emphasise leading by example with the best practices, behaviours and planning every day as for us at Mercury, safety isn’t just a policy, it’s our duty.
With projects across a range of sectors in several countries, we take an act “Glocal” approach to ensure consistency in EHS performance across our operations. This means understanding local differences when it comes to safety but abiding by Mercury’s Work Safe, Home Safe culture no matter the project, sector, or region. This helps us guarantee that we hold all our projects to the same high standards.
Our commitment to innovation allows our frontline people to have the right technology that enables them to deliver real value to our clients. Our industry-leading digital safety kiosks are currently in place across a selected number of data centre projects. Positioned in high-traffic areas on site, the touchscreen kiosks give our teams the opportunity to provide their anonymous and honest feedback, equipping our EHS teams with information and statistics. The kiosks improve our ability to respond to potential safety issues with tangible actions.
Focal to our industry-leading safety culture is the delivery of best-in-class training on our projects throughout Europe. Our Making Safety Personal (MSP) Training examines each individual’s relationship with safety, focusing on personal accountability. Meanwhile, our Safety Values for Senior Management (SVSM) Training helps to ensure our key safety messages reach all levels of our organisation. For junior members of our EHS teams, our Safety Mentorship Programme provides a space to connect with experienced safety professionals and share knowledge and advice.
We are dedicated to achieving the highest possible standards of Health & Safety. Safety is embedded in our DNA, it is the Mercury way – from design to construction, commissioning, and handover – our safety processes ensure adequate coordination and communication to enable our projects to be constructed safely.
Our team understands that by sticking to the safe coordinated plan we can guarantee that our people get home safely to their families at the end of every day. Safety is personal and we intervene proactively to ensure compliance day by day and hour by hour. We respect our workforce, and they respect our management as an integrated team with a common goal – to get home safe each day. Through our Environmental, Health & Safety (EHS) policies and procedures, we ensure an industry-leading project delivery every time and most importantly – the safety and wellbeing of all our employees.
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