News & Insights
Mercury Strengthens QEHS and Wellbeing Performance in 2025
In 2025, Mercury delivered more than 15 million hours of work across projects and locations, supported by a sustained focus on Quality, Environmental, Health, Safety and Wellbeing.
Throughout the year, Mercury applied structured safety management practices, proactive risk identification, and clear governance across its operations. This approach supports early intervention, encourages reporting, and helps ensure risks are identified and addressed in a timely manner.
A key development in 2025 was the rollout of Mercury’s digital Safety Observation Report (SOR) programme, launched across the Group in July. The digital system enables employees and partners to identify and report potential hazards and unsafe behaviours quickly and anonymously, strengthening early intervention and continuous improvement across projects. Since launch, more than 22,000 safety observations have been recorded through the SOR system, providing valuable insight into site conditions and behaviours and informing targeted safety actions.
Training remained a core focus throughout the year. In 2025, Mercury delivered more than 190,000 hours of training, supporting competence, awareness, and safe decision-making across disciplines and roles. This investment reflects Mercury’s commitment to building capability and maintaining high standards as the business continues to grow.
Alongside physical safety, Mercury continued to strengthen its approach to employee wellbeing. In September 2025, the business launched the Mercury Wellbeing Hub as part of its Employee Assistance Programme. The platform supports employee mental, physical, and financial wellbeing, bringing together services such as counselling, physical therapy, rehabilitation support, and financial guidance. In addition, Mercury provides access to Care Connect, a 24/7 support service available to all employees in the event of a mental health crisis, offering immediate access to a trained professional. We believe that a safe place to work is a safe place to talk, and to achieve this, investment in creating a supportive culture where everyone can reach their full potential is important.
In the delivery of Quality and client satisfaction Mercury have renewed their approach with the introduction and implementation of the “Bringing Quality to Life” programme. This is impacting the way our people review designs, procure packages and plan the on- site delivery to achieve right first-time outcomes. It is shining a light on Quality Control and striving to create the correct environment for us and our supply chain partners to deliver the best in workmanship, commissioning and client handover.
Tony Sheridan, Group QEHS Director at Mercury, said the year’s performance reflected our beliefs and values that underpin our to Make it Happen and the pride our people have in their work.
“In 2025, Mercury delivered safety performance that places the business in the top tier of the sector. That performance was driven by a relentless pursuit of consistent standards across projects, strong site leadership, and systems that support early hazard identification and applied pragmatic learning. In 2026, the focus is on strengthening leading indicators, a renewal of our systems, improving how we manage high-risk activities, and continuing to invest in empowering our people and their capabilities.”
WORK SAFE HOME SAFE
Safety is our anchor value. It underpins everything that we do. It’s a mindset that’s firmly fixed in every individual, team, and rank throughout Mercury and our supply chain.
Safety is embedded in our DNA. It’s the bedrock of our delivery, training, and processes. We insist that it is a fundamental component of every facet of our business. We never, ever take this for granted.
Without our people we are nothing. This fact means that every individual within Mercury is accountable. Safety isn’t just our policy, it’s our duty.
