Quality Manager, Ferrybridge, U.K.
Mercury is the European leader in construction solutions.
We build and manage complex engineering & construction projects for the world’s leading corporations. Our solutions help deliver technologies and life changing advancements that connect people, communities, and businesses, giving them the power to achieve incredible things. Our people have the courage to be innovative. Their determination and sharp focus enable us to deliver with certainty, time and time again.
We deliver our clients’ visions through leading edge construction solutions across multiple sectors, including Enterprise Data Centres, Advanced Technology & Life Sciences, Hyperscale Data Centres, Fire Protection.
At Mercury, it is our duty to encourage and back our people to realise their vision of themselves. We place them at the heart of what we do, providing challenging opportunities to develop within a great team in a supportive environment that allows them to reach their full potential.
Key Responsibilities of the Role:
Safety Leadership
- Create a safe working environment for all project personnel, aiming for an incident and injury-free project.
- Set an example by consistently demonstrating safe work practices and ensure the entire team follows suit.
Quality Excellence
- Manage the implementation of Quality Control Procedures on site by direct and subcontracted workforce.
- Develop comprehensive quality plans, manuals, documents, and systems.
- Prepare and submit Inspection and Test Plans for all work packages to the client’s quality team following specification reviews to identify inspection and test requirements.
- Manage quality benchmarking activities, including approval of mock-ups and first-of-kind installations, to ensure agreed standards of workmanship before commencement of each work package.
- Lead the project team in developing innovative approaches and solutions to enhance QA focus and project impact.
- Provide training to project personnel on the Contractor’s Project QA/QC Plan.
- Collaborate with the client to ensure timely submission, approval, and implementation of quality standards and procedures.
- Utilize hands-on experience to identify and address quality risks in procedures and controls, continuously evaluating and assessing their effectiveness.
Team Leadership and Development
- Demonstrate strong leadership skills by motivating team members and holding them accountable for performance.
- Cultivate a culture of continuous improvement and quality awareness.
- Mentor and develop leaders within the team.
- Lead the delivery of a zero-defect/zero-rework project, setting the standard for excellence within the organisation.
- Provide guidance and support across the organisation to achieve this high standard.
- Ensure all project personnel receive the appropriate training required to deliver an exceptionally high-quality project.
- Uphold the quality objective of “Zero Snags” when the Installation Team announces completion of a system or part of a system.
- Manage and deliver departmental goals proactively, employing a forward-looking and controlled approach.
Essential Criteria for the Role:
- 5 years in a similar managerial role.
- 10+ years’ Quality experience in construction, engineering, petrochemical and/or multinational manufacturing environments.
- Minimum Diploma or Degree in Engineering (CSA, Electrical, or Mechanical), equivalent to BSc level.
- ISO 9001:2015 Lead Auditor qualification.
- High ability to develop, read and interpret QMS documents such as Quality Plans, Procedures (SOPs), Inspection and Test Plans.
- Strong negotiation, presentation, influencing and Train the Trainer skills.
- Excellent communication, collaboration, organisational and planning skills.
- Excellent work and personal ethics, including trustworthiness, commitment and empathy.
- Confident, creative and energetic approach to addressing quality-related issues.
Mercury is an equal opportunities employer.
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